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5 Drawbacks of Buying CCTV Camera Online Instead of CCTV Camera Service Providers in Chennai


Drawbacks of Buying CCTV Camera online instead of CCTV Camera Service providers in Chennai

Anyone can buy online. Buying online is similar to self-medication. It may be cheap and looking good for the present. But it will cause damages in the future. So that you should choose the right CCTV by considering the futuristic things.

If you want your CCTV runs for an extended period, the extended warranty and maintenance service is essential which is complicated in online buying CCTV.

Extended warranty and CCTV maintenance service after buying is under the category of next level of management. The next level of control is much difficult when you buy a CCTV Camera online in Chennai, but if you buy CCTV from CCTV Camera Service Providers in Chennai, they will justify proper maintenance services. 

Choosing the right Camera

If your business place or home needs proper surveillance, the primary thing you have to do is choosing the right camera as per your requirements. When you buy a CCTV online, there will be a chance to misinterpretation.

The main drawback of buying online CCTV, you cannot see the physical product being purchased or meet the service provider in-person. The CCTV picture you see online while order will not be precisely same after it arrives at your hand. For choosing the right CCTV Camera, it is much better when you buy it from the best CCTV service providers in Chennai.

Site Survey

A site survey is a process we should do before the CCTV Installation. It gives you the solution to the questions arisen and used to measure the proper needs for installation. A site survey is impossible when you buy a CCTV Camera online in Chennai. A site survey is essential for every CCTV Installation.

A site survey is used to find the solutions to your fundamental question arisen while before the installation. You can quickly fix the place you want to place the CCTV and the area you want to monitor and which type of CCTV you need to observe that place, etc.,

Solution Consulting

Solution Consulting is possible when you buy a CCTV in CCTV service providers in Chennai. By consulting with them, you can know your actual purposes like,

  • Which type of Camera (wired or wireless) do you need?
  • Do you need indoor or outdoor surveillance?
  • Area coverage and capture point you want to observe or monitor
  • which type of video recorder (DVR/NVR) do you need?
  • How many channels (4,8 or 16) you need?
  • How much light sensitive your camera needs to be?

But while buying online, there will be no clarity on what you exactly need because of the limited features and specification they provide. And most importantly you cannot have a direct conversation with them.

Onsite Warranty

Warranty for CCTV also available in Online buying CCTV. But it will be very less period only. Onsite warranty is a little bit complicated while you buy online CCTV. Onsite warranty is nothing but gives you the maintenance to the buying CCTV system until the warranty over.

A good CCTV service company always comes with an installation package with a warranty. The warranty will be minimum 24 months, but online CCTV Cameras have the less warranty only. They do not provide the onsite service anyway. Annual maintenance services will be the best choice for CCTV maintenance.

Service & Support

Service and support for customers is another drawback while buying CCTV Online. You have to trust the description of the goods or services blindly. Because the handling of the CCTV is not guaranteed while delivering and wait for the product to arrive also quite frustrating sometimes.

Cheap items have the high shipping charge sometimes which is expensive than the local store. There is a chance to mishandling your product while shipping and delivering. You will get broken stuff by the shipping company after that you have to for claiming progress and all.

When you buy a CCTV Camera from the right CCTV Camera service providers in Chennai, their customer service teams are more concerned about to provide the best possible customer experience and continuing customer relationship even after the CCTV is sold. And customer service agents help the consumer to pay bills, handle returns and answer frequently asked questions. Customer support teams also have a user contact, but they are part of the larger customer service department, helps to overcome the troubleshooting issues of CCTV System. In conclusion, For many different reasons, Online buying CCTV has more disadvantages compared to the store buying CCTV. So customer should take reference from the customers and talk to them about service providers and then make a decision before buying CCTV Camera Online in Chennai

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