Looking for EPABX System Dealer in Chennai?

Looking for EPABX System Dealer in Chennai?

How EPABX System Works?

How Analog EPABX Works?

In general, Analog PBX systems are fixed phone system. It Uses “phone–box” system through which many phones connected through phone lines. Requires a person to operate the Switchboard controlling the calls.

How Hybrid EPABX Works?

Hybrid PBX systems are expandable. Phones are equipped with a network interface card and integrated into a network of phones. A hybrid PBX combines existing legacy PBX equipment with VoIP. A PBX connects internal users to the PRI, which has 24 channels. There are often many PRI’s to join hundreds of phones.

How IP EPABX Works?

Typically, IP PBX Systems are scalable. The directory of all phones and user's SIP address stored in the IP PBX system. And thus can connect an internal call and an external call through VoIP service provider to the desired destination.

Types of EPABX System

Analog PBX System

A traditional PBX connects calls through multiple phone lines to numerous extensions. This type of PBX uses traditional landlines to make and connect calls.

Hybrid PBX System

A Hybrid PBX is an upgraded PBX, which uses traditional analog or digital phone networks which usually by plugging in an additional card. It allows communicating using the SIP IP-protocol.

IP PBX System

IP PBX able to switch calls between a VoIP service provider user and an analog telephone user, or between two analog telephone users in the same way that a hybrid PBX does.

Components of EPABX system

Logic Cards

Switching and control cards plugged into the PBX back-plane which ties the lines and trunks. In a PBX system, cards used for recording purpose

External Telco Trunk

The trunk is a physical communications link that connects multiple lines at the same time. Trunks usually act as a connector.

UPS - Backup Power Supply

It is a battery backup system. The UPS system provides advanced power protection to migrate power disturbances that can stop system shutdown.

Key Features of EPABX System

Automatic Attendant

Auto Call Back

Call Transfer

Call Waiting

Conference Call

Do NotDisturb (DND)

Business Benefits of EPABX Systems

Collaborative Resources

Inside an office setup, the workers can share phone lines between themselves. Numerous extensions may be combined to a single phone line, therefore decreasing the overall phone costs.

Ease of Program

The EPABX method is entirely programmable. It helps in complicated installation procedures and additional integrated requirements for communication.

Expandable System

With the growth of the organization and the communication intelligence needs, the essential network of the official phone system is also expanding easily without much trouble.

Occupies Compact Space

The real hub of an EPABX system is in low-level profile and does not demand large space for accommodation. Thus space limitations are not an issue.

EPABX Analog Vs Hybrid Vs IP PBX

Analog PBX Hybrid PBX IP PBX
Security Encrypted VoIP, Moderate phone Encrypted VoIP, Moderate phone Strong encrypted VoIP, Moderate phone
IP Station Capacity 40 simultaneous calls/server 240 simultaneous calls / server Starts at 32 lines and expandable up to 270 lines
Expandability Modular and expandable High modular and expandable Excellent modularity and expandability
Pricing Low-cost Affordable cost Affordable cost
Installation Easy installation Easy installation Complex and powerful system - requires coordination of several systems
Supported protocols SIP SIP SIP and MGCP
Management and Administration Good encrypted administration Standard administration Standard administration

Applications of EPABX System

Small Office




Call Centres

How Call Recording and Monitoring works?

Trunk side connects with the audio lines before they linked up with the PBX system and you can record everything that happens on the external lines. It works by recording all internal and external conversations. On the other hand, after the recording process also extends to extension internal calls.

Voice over internet protocol (VOIP) records by utilizing a SPAN/MIRROR port on a managed switch. The configuration of this port to copy all the audio traffic going through the switch and send it through this one port. This one port connected to the recorder PC. There are other ways to record VoIP, but this method is the most common.

PBX Monitor and Resource Monitor useful to monitor the performance of your PBX system. Observing the CPU and Memory will reveal the behavior of your phone system. PBX Monitor allows you to watch live conference, concurrent calls, trunk status, and extension status. You can learn more on this working with Dacam Systems, the leading solution provider of EPABX System Dealer in Chennai.

DACAM Systems EPABX Systems Offering

Site Survey

Visit customer site and provide solutions with drawings & technical specs.

Project Management

Experienced project management team, professional project tracking and reporting.

Project Consulting

Provide consulting on technologies, brands with cost-benefit analysis.

AMC, Service Contracts

Annual Service/ Maintenance with preventive maintenance visits.


Project Implementation including cabling & related accessories.

IT FMS Services

IT Manpower services for technical support. Full time & part time onsite support services.

Our Valuable Customers

We have 1000+ customers across Chennai and almost all industry verticals.
We have clients from large enterprises to small/medium enterprises.

Why Choose DACAM Systems for Your EPABX System Needs?

  Specialist in EPABX Systems in Chennai
  Expertise in Product Consultation
  Trained & Certified Senior Technical Engineers
  12+ Years Experience in Biometric Attendance Systems

 ISO 9001:2015 Company.
 Free Onsite Survey.
  1000+ Customers Using Dacam Solutions Across Chennai.

Other Enterprise Solutions

Enterprise CCTV Surveillance

  Our offering includes HD, IP CCTV Cameras, Network Recorders, Mobile, Web applications & Accessories. The solution includes Hardware, Software, Installation & Support.

           Biometric Access

  Biometric Fingerprint, Face Recognition System for Access Control Systems & Attendance. Time Attendance Software for managing devices & staff attendance.

    Gate Automation System

  Complete Gate Automation Solution Including Boom Barriers, Flap Barriers, Turnstile Tripods Integrated with RFID or Biometric Access Control Systems.

Visitor management Systems

  Complete Security System with Visitor Management Systems, Hand Held and Walk Through Metal Detectors & Public Address System.

           Fire Alarm System

  Conventional, Addressable Fire Alarm Systems and Sounders, Control Panel, Heat/Smoke Detectors, and Accessories.

               IT & Networking

  Complete Enterprise IT & Networking Solutions From Servers, Storages, Networking Devices, Gateways, Switches Including Post Sales Service, AMC & FMS.

About Us

DACAM Systems is ISO 9001:2015 Certified system Integration Company providing Complete Technology Solutions in Security, IT & Networking technologies. With more than 14 years of experience, we help customers in choosing right solutions that are technically advanced, cost effective and of highest quality and performance standards.

Our Values

Contact Us

Dacam Systems Pvt Ltd.
52,First Main Road,New Colony,
Chrompet,Chennai – 600044,
Tamil Nadu, India.

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